Viewing Job : Customer Service Concierge
Title :

Customer Service Concierge

Employer : Acetech Manpower Consultancy
Budget : $$2,000
Date Posted : 05-06-2014
Deadline : 30-06-2014
Job Description : • Provide delightful customer service in an efficient, friendly and courteous manner
• Responsible for delivering professional and expert concierge services to customers
• Interact with customers to provide information in response to inquiries and to handle and resolve complaints
• Strive to leave the customer with a positive customer experience feeling after every contact
• Communicate responses in a clear, professional, timely and concise manner.
• Share feedback about customer’s response and observations with team
• Provide accurate information regarding requests
• Assist managers in ensuring smooth operations of aftersales service reception area
• To perform any other reasonable duties and responsibilities as requested by superior or management

Job Requirements : • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, in preferably Hospitality/Tourism/Hotel management or equivalent.
• At least 1 year of working experience in customer service / concierge service related
• Enjoy helping people and solving problems
• An eye for details
• Customer service oriented, result driven and good team player
• Excellent communications and interpersonal skills

• 5.5 days
• Working Hours: Monday to Friday 8.00 am – 6.30pm, Saturday: 8.30 am – 12.30pm
• Working Location : Alexander Road & MacPherson

Interested candidates, please send us your detailed resume in MS word format, attached with your recent photograph, stating your current/last drawn & expected salary to or contact 6225.3373 (Ms. Selina - EA Lic.02C2819, Reg.No.1101477)

We would like to thank all candidates in advance on their interest for this position and regret that only short-listed candidates will be notified.
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